The Support at Home program begins on 1 November. It will replace the Home Care Packages (HCP) Program and Short-Term Restorative Care (STRC) Programme. Support at Home is part of the new Aged Care Act, which puts the rights of older people first.

Under Support at Home, you will have better access to services, products, equipment and home modifications to help you remain healthy, active and socially connected.

Support at Home includes:

more funding levels for complex needs
better access to assessment and reassessments as your needs change
the Restorative Care Pathway, to maintain and improve your independence through allied health services
the Assistive Technology and Home Modifications scheme for access to products, equipment and home modifications to meet your assessed needs
the End-of-Life Pathway, with extra funding to support older people to stay at home in their last 3 months of life.
Based on your aged care assessment and eligibility, your provider will discuss with you the mix of services to meet your needs and budget.

Chinese Welfare Services' team are bi-lingual in Chinese/English and are qualified with a minimum of Certificate III in Individual Support (Ageing, Home and Community), plus receive regular staff development training and updates.

Examples of types of services may include:

• Domestic Help
• Medical Appointment Transport
• Personal Care
• Nursing (wound care)
• Medication Reminders
• Shopping Assistance
• Social Support Outings
• Gardening
• Meal Preparation
• Allied Health
• Respite Care
• Home Maintenance / Cleaning

How to access SAH program:

• Call My Aged Care on 1800 200 422
• visit www.MyAgedCare.gov.au to register and to receive an assessment.
• If you need an interpreter, call the Translating and Interpreting Service 131450 then ask them to call My Aged Care. You can nominate CWS as your ‘preferred provider’ at the time of assessment.
• Alternatively, if you need help, contact Chinese Welfare Services on 08 8212 2988,  to request an appointment for us to help you through the application process.